What Data We Collect and Why We Hold It
When you open an account, we collect your name, contact details, and the payment identifiers tied to your bKash, Nagad or Rocket wallet — enough to verify your identity and settle transactions accurately. We also record login timestamps, device type and IP address for security auditing.
-
1
If you contact our support team, the conversation is logged so follow-up stays consistent. We do not collect more than we need. Payment data from bKash, Nagad and Rocket is used solely to process deposits and withdrawals; we do not store full wallet credentials on our
-
2
servers. Game activity logs — rounds played, session duration — are held for account integrity checks and to resolve any disputes you raise. Data is retained for as long as your account remains active, plus a further period required by our operating obligations. If you close
-
3
your account, we delete or anonymise personal data within a reasonable window, except where retention is required to meet legal or regulatory obligations applicable in the eligible regions we serve. This policy applies to all personal data processed through de444, and its scope is subject to
-
4
the laws of the jurisdiction from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.