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How de444 Handles Your Personal Information

de444 collects only the data needed to run your account, process payments via bKash, Nagad and Rocket, and keep your wallet activity secure.

Account data kept securebKash, Nagad, Rocket payment privacyNo third-party data salesYour right to access your dataJurisdiction-dependent availability
de444 How de444 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is stored, want to correct account information, or need to make a formal data request, our support team handles privacy queries directly. You can reach us through the channels below. Response times vary by channel and query complexity, but privacy requests are treated as a separate category and handled with care.

Live Chat Open the chat widget from any page on de444. State your privacy query clearly and a support agent will log it as a data request for the relevant team.
Email Support Send your request to our support address listed in your account settings. Include your registered contact detail so we can verify your identity before responding.
Account Settings Panel Some data corrections — display name, contact number, linked bKash or Nagad wallet — can be updated directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Account Data

Security and transparency around your data are not an afterthought at de444 — they are built into how every account function works. From the moment you link a bKash or Nagad wallet to your account, data flows through encrypted connections. Below are the four core practices that shape how we handle your information day to day.

Encrypted Connections

Every session on de444 uses SSL encryption. Your payment details — bKash, Nagad, Rocket references — travel over secured channels and are never transmitted in plain text.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and wallet settings. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy

Active account data is held while your account is open. After closure, personal identifiers are removed or anonymised within a defined window, unless local law requires a longer retention period.

Third-Party Sharing Limits

We share data with payment processors like bKash, Nagad and Rocket only to complete transactions. We do not sell, rent or pass personal data to advertisers or unrelated third parties.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about data, account privacy and your rights when using de444. If your question is not here, reach us through live chat or the email address in your account settings.

We collect your name, contact details, and the payment identifiers for your bKash, Nagad or Rocket wallet. Login records, device type and IP address are also logged for account security purposes.

We store only the transaction reference and wallet identifier needed to match your deposit or withdrawal. Full wallet credentials are never held on our servers — payment actions go through the payment provider directly.

Yes. Send a data access request to our support team via email or live chat. We will verify your identity using your registered contact detail before releasing any account data to you.

Minor updates — contact number, linked Nagad or Rocket wallet — can be changed in your account settings panel. For name corrections or identity document changes, contact support directly with verification.

No. Data is shared only with payment processors like bKash, Nagad and Rocket to complete transactions. We do not pass your personal information to advertisers or any unrelated external parties.

After closure, we anonymise or delete personal identifiers within a reasonable period. Where local law or operating obligations in eligible regions require longer retention, we comply with those specific requirements.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.